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    <title>BetaTesting Status - Incident history</title>
    <link>https://betatesting.instatus.com</link>
    <description>BetaTesting</description>
    <pubDate>Mon, 20 Oct 2025 21:30:00 +0000</pubDate>
    
<item>
  <title>AWS outage affecting some of BetaTesting&#039;s third party service providers</title>
  <description>
    Type: Incident
    Duration: 3 days and 11 hours

    Affected Components: Web Platform (Logged In)
    Oct 21, 22:29:00 GMT+0 - Resolved - This incident has been resolved. Oct 20, 21:30:00 GMT+0 - Monitoring - There is an Amazon outage affecting AWS services, including some of BetaTesting&#039;s third party service providers. Notably, Onfido/Entrust appears to be affected, and testers may be unable to complete verification requirements while the service is experiencing issues. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 days and 11 hours</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>22:29:00</var> GMT+0</small><br><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>21:30:00</var> GMT+0</small><br><strong>Monitoring</strong> -
  There is an Amazon outage affecting AWS services, including some of BetaTesting&#039;s third party service providers. Notably, Onfido/Entrust appears to be affected, and testers may be unable to complete verification requirements while the service is experiencing issues..</p>
]]>
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  <pubDate>Mon, 20 Oct 2025 21:30:00 +0000</pubDate>
  <link>https://betatesting.instatus.com/incident/cmm9ujnp1038dtjjs5ke8xvkg</link>
  <guid>https://betatesting.instatus.com/incident/cmm9ujnp1038dtjjs5ke8xvkg</guid>
</item>

<item>
  <title>Deployment issue requiring restart of several web servers. Re-login may be required.</title>
  <description>
    Type: Incident
    

    Affected Components: Web Platform (Logged In)
    May 8, 16:17:00 GMT+0 - Resolved - This incident has been resolved.

On May 8 we ran into issues with our app deployment process that required us to termination and restart multiple web services. This did not cause any site outage but for users that had an active session and did not use the &quot;keep me signed in&quot; feature that creates a long-term cookie, they would have been logged out of our platform and required to re-sign in. This issue was resolved after approximately 5 minutes. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>16:17:00</var> GMT+0</small><br><strong>Resolved</strong> -
  This incident has been resolved.

On May 8 we ran into issues with our app deployment process that required us to termination and restart multiple web services. This did not cause any site outage but for users that had an active session and did not use the &quot;keep me signed in&quot; feature that creates a long-term cookie, they would have been logged out of our platform and required to re-sign in. This issue was resolved after approximately 5 minutes..</p>
]]>
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  <pubDate>Thu, 8 May 2025 16:17:00 +0000</pubDate>
  <link>https://betatesting.instatus.com/incident/cmaqzzzgh00341046sk97tup2</link>
  <guid>https://betatesting.instatus.com/incident/cmaqzzzgh00341046sk97tup2</guid>
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